Refund and change fees | Trainpal FAQs

Ticket refunds & changes

Refund & change fees

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Ticket value / Refund & change fee per ticket
Up to £1.99 / No fee
£2.00 to £4.99 / £0.99 fee
£5.00 to £9.99 / £2.50 fee
£10.00 to £14.99 / £6.00 fee
Over £15.00 / £10.00 fee

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