Account & payments

Why is the payment still processing or pending? 󰄽
How do I import my bookings to my account using the TrainPal app? 󰄽
Why haven't I received my tickets? 󰄽
How to sign in using my social media account? 󰄽
What can I do if I forget password? 󰄽
Why was my payment rejected? 󰄽
How to confirm my booking information? 󰄽
My booking was not successful. Why I was still charged? 󰄽
How can I get an expense receipt/invoice of my travel? 󰄽
Need more help?

If the questions and answers above cannot solve your problem, feel free to contact us.