If you have an existing Google, Facebook, Apple or Huawei account you can now use these to sign in to TrainPal and make a booking.
You’ll need to make sure you’ve given permission for us to use your email address – we need this so we can send you booking confirmation emails.
You may have unticked this option on your social media account, or alternatively, you may have set up your social media account with just your phone number. Try adding an email address to your social media account, so we can sign you in smoothly.
If you forget your password, you'll need to reset your password on your Facebook, Google, Apple or Huawei account.